Nursing at Michigan Performance Evaluations

For Framework/RSAM Nurses! Online Nursing Performance Evaluation Tools

Performance Evaluation Steps:

RN receives email notice from unit AA (month prior
to seniority month), then completes 3 steps:

1

Obtain peer feedback

from at least 3 peers covering all
domains. Use our Peer Feedback
Qualtrics survey tool.

2

Complete self-evaluation

within 3 weeks. Use our Self-Evaluation
Qualtrics survey tool for your job category

3

Meet with clinical nursing
director/supervisor

Date set by unit

Easy-to-Use
Online Qualtrics Tools!

Important! Read before proceeding.

Click arrows to open...

Performance Evaluation Process Overview

The process of annual evaluation is a professional and contractual obligation. All parties are accountable for following this process and ensuring timely review. The evaluation process is supportive of professional growth and development in order to ensure quality patient care and optimal outcomes.

Upon receiving notification of the annual evaluation email from the unit AA, the employee has three weeks to complete the performance evaluation process (including peer feedback and self-evaluation). Nurses should be sure to select the appropriate role/level and follow the instructions that are included within the survey.

Review the following before you begin:

The completed peer feedback survey responses will be auto-forwarded via email to:

  • the RN who is being evaluated
  • the peer completing the feedback
  • the clinical nursing director/supervisor

The completed self-evaluation survey responses will be auto-forwarded via email to:

  • the RN who is being evaluated
  • the clinical nursing director/supervisor
Peer Feedback Process
  1. Using peer feedback survey button below, the nurse will select and request a minimum of 3 peers to perform peer review using the Peer Feedback survey tool.
    • At least one peer must be an RN who has completed peer feedback/review education.
    • Each peer will be asked to evaluate the nurse on selected domains, so that all Framework or RSAM domains are reviewed by peers.
    • The Framework Clinical Skills and Knowledge or RSAM Clinical Thinking and Judgment domain must be completed by an RN.
  1. Peers will complete the Peer Feedback tool for the RN requesting their feedback.
    • Peers will indicate the level/behaviors that best describe the nurse for whom they are providing feedback. Peer reviewers are encouraged to provide examples as prompted within the tool.
    • Peers should complete the tool within 7 days
    • When the peer submits the peer feedback tool, their responses will be auto-forwarded via email to the nurse being evaluated, the nurse's clinical nursing director/supervisor, as well as to their own entered email address.
Self-Evaluation Process
  1. Using button below, the nurse will access the Self-Evaluation survey tool and select their Framework/RSAM role. After logging in with Level 1 (Kerberos) credentials, the nurse will then be prompted to select their level within Framework (A, C, D, E or F) or RSAM (Role Entry/Competent, Expert, Mastery, or Mastery+).
  2. The nurse will consider the input provided by the peer evaluation(s) when completing their self-evaluation and will summarize the peer feedback within the self-evaluation tool in the Required Feedback Section.
  3. Supportive comments must be included in the summary section(s).
  4. When the nurse submits the self-evaluation tool, their responses will be auto-forwarded via email to their clinical nursing director/supervisor, as well as to their own entered email address. The clinical nursing director/supervisor will then complete their portion of the evaluation tool.
  5. Meet with the clinical nursing director/supervisor - date set by unit.

 


NEW! Use our new easy-access buttons below for all your performance evaluation needs - select/invite peers, give peer feedback, or start a self-evaluation survey:

Clinical Nursing Directors/Supervisors

Process

Within the anniversary month of the nurse, the clinical nursing director/supervisor should:

  1. Receive completed Peer Feedback tools - As each peer submits a peer feedback survey, the clinical nursing director/supervisor will receive a separate auto-email notice which should be saved/printed* for employee's blue folder and the evaluation meeting.
  2. Receive completed RN Self-Evaluation tool - When the nurse submits the self-evaluation tool, the clinical nursing director/supervisor will receive an auto-email notice indicating it has been completed and should click the custom link provided in the email to open the clinical nursing director/supervisor view of the evaluation survey.
  3. Complete the clinical nursing director/supervisor portion of the evaluation tool - The clinical nursing director/supervisor should view the nurse's survey responses, enter clinical nursing director/supervisor responses/ratings within each section as prompted, and upload any additional supporting materials. Clinical nursing director/supervisor should utilize peer and self-evaluations as well as own knowledge of employee performance, include supporting comments for behaviors in the summary section(s), and include rationale for ratings other than “meets expectations”. Once the clinical nursing director/supervisor submits their responses, he/she will receive a final auto-email notice. The body of that email will contain a printable summary of both the RN and clinical nursing director/supervisor responses.
  4. Arrange an appointment to meet with the nurse. The clinical nursing director/supervisor may send the completed evaluation email to the nurse electronically for review prior to the meeting to allow conversation to be focused on goals.
  5. Meet with the nurse and finalize the performance evaluation process. The clinical nursing director/supervisor should print the completed annual evaluation email notice and any uploaded supporting files for review/signature. The printed peer feedback notices should be attached to the printed evaluation for the RN's blue folder and HR. All items should be sent to HR for placement in RN's blue folder. The clinical nursing director/supervisor should provide the RN with a copy of all performance evaluation materials.

* For tips on Outlook rules or printing email content without headers, view the clinical nursing director/supervisor tip sheet.

Leadership-initiated Evaluations (for use ONLY when RN does not provide self data)

A leadership-initiated evaluation view has been added to all Framework and RSAM RN surveys. Please use "Take Self-Evaluation Survey" button above., then select the RN's job category.

At the next prompt, select “Clinical Nursing Director/Supervisor”. The survey will require you to request and use a custom KEY LINK sent to your email inbox, so have your inbox readily accessible when you begin. You will have two ways to save your responses and continue later if you cannot complete the evaluation in one sitting. Directions are within the survey.

Performance Evaluation Tracking

Tracking Log Template (Excel) - for unit tracking of performance evaluation process documents/steps

 

Need help? Comments? Suggestions?

 



 

 

NEW! Peer Feedback - "How-to" Instructions/Sneak Peek Screen Shots

RN

Are you the RN selecting and inviting peers?

  1. Open peer feedback survey using button above
  2. Click link for your job category
  3. Login
  4. Select first radio button - seeking peer feedback, review expanded instructions for more instructions
  5. Enter your info and peer selections
  6. Review summary of your selections - if correct click button; or start over if incorrect
  7. After submitting, you should get an email summary. Your peers should get their e-invitation emails.
  8. NOTE: the peer feedback survey does not allow for save/continue and must be completed at one sitting.

Peer

Are you a peer who's been e-invited to provide feedback for a nurse?

  1. Open the personalized link from your email invitation
  2. Login
  3. Review RN's info (peer, simply read this and move to next screen)
  4. Enter ratings, short answer questions and your info/signature
  5. Submit
  6. After submitting, you should get an email confirmation. The nurse and clinical nursing director/supervisor should also receive this.
  7. NOTE: the peer feedback survey does not allow for save/continue and must be completed at one sitting.

Peer

Are you a peer who does not have an e-invitation but needs to provide peer feedback for a nurse?

  1. Open peer feedback survey using button above
  2. Click link for the nurse's job category
  3. Login
  4. Select second radio button - providing peer feedback, then expanded instructions appear
  5. Enter nurse's info, and domain(s) you've been requested to evaluate
  6. Enter ratings, short answer questions and your info/signature
  7. Submit
  8. After submitting, you should get an email confirmation. The nurse and clinical nursing director/supervisor should also receive this.
  9. NOTE: the peer feedback survey does not allow for save/continue and must be completed at one sitting.

CND/Supervisor

  1. Receive peer feedback summary emails as each peer submits feedback
  2. Follow directions in the email message to print from your browser with blue folder compliant footers on every page
  3. Printed summaries are for employee's blue folder and 1:1 evaluation meeting
  4. Save all emails for your records
NEW! Self-Evaluation - "How-to" Instructions/Sneak Peek Screen Shots

RN

Are you the RN due for evaluation?

  1. Start self-evaluation survey using button above
  2. Select your job category
  3. Login
  4. Select Employee radio button at top. Enter your info and select or type-in your nursing leadership - follow instructions carefully
  5. Request key link by clicking button
  6. Go to your email inbox, open key link from email notification
  7. Continue into the survey and work through the survey screens:
    1. Select your level
    2. Expectations for all employees ratings/short answer
    3. Job-specific expectations ratings/short answer
    4. Enter all learning, self-development, competencies, growth areas short answers
    5. Summarize peer feedback, add optional comments
    6. NOTE: follow instructions within the self-evaluation survey for saving/continuing later. Request in-progress link if switching computers/locations (be sure to submit in-progess link request). Also, when using an in-progress link, be sure to uncheck in-progress link checkbox to proceed to final/submit screens.
    7. Review self-eval summary (you may go back and make changes)
    8. E-sign and submit your evaluation
  8. After submitting, you should get an email confirmation. The nursing leadership you selected should receive a notification and link to enter ratings/responses.

CND/Supervisor

Are you completing the evaluation survey leadership portion for the RN using a "retake link"?

  1. Open the "retake link" from your email notification
  2. Login
  3. Review RN's info and Framework/RSAM level (expand checkboxes for instructions if desired) - for both screens simply read and move ahead to next screen
  4. Continue into the survey and add your ratings/responses below the nurse's:
    1. Expectations for all employees ratings/short answer
    2. Job-specific expectations ratings/short answer
    3. Learning, self-development, competencies, growth areas short answers
    4. Summarize peer feedback, add optional comments
    5. Overall performance rating
    6. NOTE: follow instructions within the self-evaluation survey for saving/continuing later. Request in-progress link if switching computers/locations (be sure to submit in-progess link request). Also, when using an in-progress link, be sure to uncheck in-progress link checkbox to proceed to final/submit screens.
    7. Review self-eval summary (you may go back and make changes)
    8. E-sign and submit the evaluation
  5. After submitting, you should get a "COMPLETED" email summary
  6. Follow directions in the email message to print from your browser with blue folder compliant footers on every page
  7. Printed summaries are for employee's blue folder and 1:1 evaluation meeting
  8. Save all emails for your records




For more information, contact
Nurse-PerformanceEvaluationHELP@umich.edu

Although we can often get back with you quickly, please allow 1-2 business days for a response.

 

Feedback? Suggestions? | Need an update to our CND/Supervisor survey dropdowns?

 

 

 

 

 

 

 

 

 

 

Target Audience: UMHS Nursing | Contact: Kathy Dunnuck | Last updated: Fall 2019