Team change, but no change in administrative commitment
Due to the recent Michigan Medicine Economic Recovery Plan, administration of the MiShare system has moved. During these challenging times, we want to assure you that overall MiShare functionality, and our administrative standards and expertise, will not change. We recognize that MiShare performs a vital function for Michigan Medicine and our business, clinical, and research partners.
Starting on August 1, 2020, the Document Management Support team under Elizabeth Johnson will be officially responsible for MiShare administration. ServiceNow has already been updated to reflect this change. Please be aware that this team name has been around for quite a while; we plan to change it to "Document Management Services" soon.
If you have any questions, comments, or concerns about MiShare, please do not hesitate to contact the Service Desk.
An (actual) change in MiShare:
Twice in 2020, the MiShare system was down for several hours because a user attempted to upload over 1 TB of data in a short amount of time. To be fair, MiShare did not let users know that overuse of the system could cause problems, or even what "too much data" might look like.
Starting on 7/9/2020, we applied vendor-recommended package upload limits.
What this affects (and doesn't affect):
- All users' package uploads are currently restricted to a maximum of 450 GB within a 5 day period.
- This limit applies to the "ad hoc" or "on demand" action of an account logging into the MiShare web page and manually sending a package.
- "All users" consists of Michigan Medicine accounts, non-Michigan Medicine accounts, and MiShare partner accounts (a.k.a. "b2b" accounts).
- Automated Tasks that upload files to MiShare do not use packages, and are therefore not affected by this change.
- This update does not affect MiShare file retention. Files (and packages) stored in MiShare are automatically deleted after 5 days.
- This update does not affect downloading files from MiShare.