Writing Job-Specific Expectations
The purpose of job-specific expectations is to have a listing of agreed upon behaviors/responsibilities/outcomes for evaluating each individual employee’s performance. In other words, let employees know what's expected of them and what they will be accountable for.
They should compliment the broader focus of the institutional items (at the beginning of the performance planning and evaluation document) by dealing with expectations specific to an employee's daily work.
Job-specific expectations should:
- Match the elements of the job description (this is a JCAHO requirement);
- Be stated in behavioral terms;
- Reflect what an employee is expected to accomplish;
- Be discussed and agreed upon at the beginning of the performance year, and reviewed at the end of year.