University of Michigan Health System

Human Resources

• Supervisor Resources
• Hiring the Best
• Onboarding & Orientation
• Rewarding and Recognizing
• Performance Management
  • Setting Expectations
  • Coaching and Mentoring
  • Performance Planning: Creating a High Performance Culture
• Blue Folder Brigade
• Conflict & Discipline Management
• Employee Termination
• Employment Laws and Bargaining Agreements

Performance Planning

 

Performance Management System

The Performance Management system introduced in 1998 was revised in March, 2000 and applies to all UMHHC staff who are non-credentialed..

UMHS Human Resources has gathered the following tools to assist departments in their use of the Performance Management system:

1. UMHHC Performance Evaluation Forms and Supporting Resources
2. Nursing Evaluation Forms
3. Medical School Evaluation Forms and Supporting Resources
4. What is Performance Management?
5. Employee Files (Blue Folders)
6. Job Descriptions and Expectations
7. Competencies
8. Required Licenses / Certificates / Registrations

UMHHC Performance Evaluation Forms and Supporting Resources

• Staff Performance Evaluation and Planning Form (DOC)
• Staff Evaluation Form Technical Instructions (PDF)
• Leadership/Management Performance Planning and Evaluation Form (DOC)
• Doc A02-Leadership Performance Plan and Evaluation Form (DOC) New For 2010
• Screencast Tutorial - Leadership Performance Plan and Evaluation Form New For 2010
• Powerpoint Tutorial - Leadership Performance Plan and Evaluation Form (PPT) New For 2010
• Doc C02-Instructions- Leadership Performance Plan and Evaluation Form (PDF) New For 2010
• UMHS Code of Conduct Attestation Statement (DOC)
• Doc B-UMHS Leadership Competencies (PDF) New For 2010
• Doc D-UMHS Key Areas of Responsibility Examples (PDF) New For 2010
• Performance Evaluation Rating Descriptions (DOC)
• 30 Customer Service Critical Behaviors (DOC)
• Overall Rating Guidelines (PDF)
• Examples of Departmental Peer and Customer Feedback Tools)
• Completion of Probationary Period Evaluation Form (PDF)

Nursing Evaluation Forms

• Guidelines For Overall Performance Rating (Doc)
• Performance Evaluation Instructions (Doc)
• RN Peer Input Tool for Annual Evaluation (Doc)
• Registered Nurse Level A Annual Evaluation (Doc)
• Registered Nurse Level C Annual Evaluation (Doc)
• Registered Nurse Level D Annual Evaluation (Doc)
• Registered Nurse Level E Annual Evaluation (Doc)
• Clinical Nurse Specialist Annual Evaluation (Doc)
• Nurse Practitioner Performance Evaluation Form (Doc)
• Code of Conduct Attestation Statement (Doc)

Evaluation - RSAM

• Clinical Care Coordinator Competent Evaluation (Doc)
• Clinical Care Coordinator Expert Evaluation (Doc)
• Clinical Care Coordinator Mastery Evaluation (Doc)
• Clinical Care Coordinator Peer Assessment Tool for Annual Evaluation (Doc)
• Educational Nurse Coordinator Competent Evaluation (Doc)
• Educational Nurse Coordinator Expert Evaluation (Doc)
• Educational Nurse Coordinator Mastery Evaluation (Doc)
• Educational Nurse Coordinator Peer Assessment Tool for Annual Review (Doc)
• Flight Nurse Specialist Competent Evaluation (Doc)
• Flight Nurse Specialist Expert Evaluation (Doc)
• Flight Nurse Specialist Mastery Evaluation (Doc)
• Flight Nurse Specialist Peer Self Assessment Tool for Annual Evaluation (Doc)
• Practice Management Coordinator Competent Evaluation (Doc)
• Practice Management Coordinator Expert Evaluation (Doc)
• Practice Management Coordinator Mastery Evaluation (Doc)
• Practice Management Coordinator Peer Assessment Tool for Annual Evaluation (Doc)

Medical School Evaluation Forms and Supporting Resources

• Medical School Basic Science & Clinical Department Employee Evaluation Form - 2008 (Word)
• Medical School Administration Evaluation Form - 2008 (Word)
• Doc A02-Medical School Leadership Performance Plan and Evaluation Form New For 2010
• Screencast Tutorial - Leadership Performance Plan and Evaluation Form New For 2010
• Powerpoint Tutorial - Leadership Performance Plan and Evaluation Form (PPT) New For 2010
• Doc C07-Instructions - Leadership Performance Plan and Evaluation Form (PDF) New For 2010
• UMHS Code of Conduct Attestation Statement (DOC)
• Doc B-UMHS Leadership Competencies (PDF) New For 2010
• Doc D-UMHS Key Areas of Responsibility Examples (PDF) New For 2010

What is Performance Management?

• UMHHC Performance Management Policy
• Performance Management Process Matrix (PDF)
• Performance Management Tutorial (PDF)
• Supervisor's Guide to Performance Evaluation (DOC)

Employee Files (Blue Folders):

• Employee File (Blue Folder) Description of Required Contents (DOC)
• Blue Folder Audit Register (PDF)
• UMHS Employee Orientation Checklist (PDF)
• Ordering Information for Blue Folders

Job Descriptions and Expectations:

• Population Served (attachment for job description) (DOC)
• How to Write Job Specific Expectations

Competencies:

• Competency Assessment Guidelines
• UMHS Leadership Competencies (PDF) New For 2010
• Basic Competencies
• Worksheet for Identifying Ongoing Competencies (PDF)
• Guidelines for Developing Age-Related Competencies (PDF)
• Competency Matrix (PDF)

Required Licenses / Certificates / Registrations:

• PSV Matrix: List of Patient Care Classifications Requiring Licensure/Certification/Registration Verification (XLS)
• Telephone Verification Form for Checking Qualifications (PDF)
• UMHHC Licensure Policy

 

• U-M Medical School
• Hospitals & Health Centers
• U-M School of Nursing
• U-M
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