Competecy Assessment Guidelines
Select Definitions of Competency Assessment:
Competency is the demonstration of one or more skills based on knowledge derived from educational programs and experience.
The knowledge, skills abilities, and behaviors needed to carry out this job.
The ability to perform a task with desirable outcomes under the varied circumstances of the real world.
The effective application of knowledge and skill in the work setting.
The Four Types of Competencies
- General
- Department-specific—competencies that apply to everyone in a specific department
- Job-specific—competencies that are specific to a particular position
- Age-specific—competencies that require different methods or procedures for different age groups
Why Assess Competency?
- To evaluate individual performance
- To evaluate group performance
- To meet standards set by a regulatory agency (JCAHO, OSHA, etc.)
- To address problematic issues within the organization
- To enhance the performance appraisal process
The Domains of Skill
- Technical
- Cognitive skills
- Knowledge
- Psychomotor skills
- Technical understanding (the ability to follow directions, carry out procedures)
- Critical Thinking
- Problem solving
- Time management
- Priority setting
- Planning
- Creativity
- Ethics
- Resource allocating
- Fiscal responsibilities
- Clinical reasoning
- Reflective practice
- Learning
- Change management
- Interpersonal
- Communication
- Customer service
- Conflict management
- Delegating
- Facilitation
- Collaborating
- Directing
- Articulating
- Understanding diversity
- Team skills
Competency Validation Methodologies and the Domains of Skill They Measure
Methodology |
Technical |
Critical Thinking |
Interpersonal |
Post-test |
X |
X |
|
Demonstration/ |
X |
X |
X |
Case Studies/ Discussion Group |
X |
X |
X |
Exemplars |
X |
X |
X |
Peer Review |
X |
X |
X |
Self-Assessment |
X |
X |
X |
Presentations |
X |
X |
X |
Mock Events |
X |
X |
X |
PI Monitors |
X |
X |
X |
