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Theme One: Improving the Quality of Complex Care Management

Improving the Quality of Telephone Care Management

Lorig K, Ritter PL, Villa F, Piette JD.  Spanish diabetes self-management with and without automated telephone reinforcement: two randomized trials. Diabetes Care 2008; 31(3):408-14.

Goldman RE, Sanchez-Hernandez M, Ross-Degnan D, Piette JD, Trinacty CM, Simon SR.  Developing an automated speech-recognition telephone diabetes intervention.  International Journal for Quality in Health Care 2008 May 20 [Epub ahead of print].

Piette JD, Lange I, Issel M, Solange C, Bustamante C, Sapag J, Poblete F, Tugwell P, O’Connor AM. Use of telephone care in a cardiovascular disease management program for type 2 diabetes patients in Santiago, Chile. Chronic Illness 2006; 2:87-96.

Piette JD, Richardson C, Valenstein M. Addressing the needs of patients with multiple chronic illnesses: the case of diabetes and depression. American Journal of Managed Care, February 2004;1 0(2):41 -51.

Goldberg LR, Piette JD, Walsh MN, Frank TA, Jaski B, Smith AL, Rodriguez R, Mancini DM, Hopton LA, Loh E. Randomized trial of a daily electronic home monitoring system in patients with advanced heart failure: the weight monitoring in heart failure (WHARF) trial. American Heart Journal 2003; 146:705-12.

Piette JD, Weinberger M, Kraemer FB, McPhee SJ. The impact of automated calls with nurse follow-up on diabetes treatment outcomes in a Department of Veterans Affairs health care system. Diabetes Care 2001; 24(2):202-208.

Glasgow RE, McKay HG, Piette JD, Reynolds K. The RE-AIM criteria for evaluating public health programs: What can they tell us about different intervention modalities? Patient Education and Counseling 2001;44:119-127.

Transforming Primary Care Using Novel Informatics Tools

Piette JD. Interactive behavior change technology to support diabetes self-management: where do we stand? Diabetes Care 2007; 30(10):2425-32.

Piette JD, Richardson C, Kerr EA, Heisler M.  VA research on health information technology for diabetes self-management support.  Diabetes Science and Technology, in press.

Piette JD.  Using Telephone Support to Manage Chronic Disease. The California Health Care Foundation, 2005.

Glasgow RE, Bull SS, Piette JD, Steiner JF. Interactive behavior change technology: A partial solution to the competing demands of primary care. American Journal of Preventive Medicine 2004; 27 (2, Supplement 1): 80-87.