FAQs
How do I get information posted to my Web site?
If you have worked with us to design and set up your website, you simply need to e-mail your changes to your web coordinator or account manager. Not sure who your web coordinator is? Call 764-2220. For other information on our web services visit this site.
How do I post a banner ad on the UMHS Web sites?
For the UMHS home page contact Sarah Caruso from PRMC at with the following information:
- The date of your event or deadline for your message.
- Content: a summary on your event or program.
- Pictures: if you have a specific image you’d like to use include it in your email.
- URL: All banner ads point to an up-to-date Web site for more information.
PRMC will provide you with the actual weeks your ad will be in rotation, and you will be able to see a draft of the ad prior to posting. The schedule does fill up fast. Try to get your request into PRMC at least 60 days prior to your event or program.
For the CVC home page contact Juliet Ballard at 734-232-5121. For the internal home page contact Allison Krieger in PRMC.
How do I post a screen saver?
Send your request to Sarah Caruso at least 6 weeks before you would like it to run. Include a brief message (remember the image will only display for a few seconds at a time), a URL people can use to get more information, and a file of or link to an image you would like to use. Screen savers may run up to 4 weeks at a time, pending PRMC approval.
Note that a screen saver is one tactic used to spread awareness of a program, event, announcement or other information that is relevant to the employees across the entire institution. Screen savers do NOT promote specific department celebrations, awards or events (in these circumstances a banner ad on the internal or external homepage may be appropriate).
PRMC will provide you with the actual dates your screen saver will be in rotation, and we will e-mail you a draft of the image prior to posting.
How do I post information to the Daily Bulletin?
Visit their submission form.
How do I submit article ideas for InsideView?
Visit their submission form.
How can I post information in the CVC E-Brief?
Contact Juliet Ballard at 232-5121.
How can I get posters put up around the hospital?
Provide 35 color flyers via campus mail to the attention of:
Lisa Beach
L2616 Women's Box 0237
Her contact number is x77795 if you have questions. Flyers are posted typically for two weeks and change out at mid-month.
How do I access the MCIT webserver?
Visit our informational web page.
Which logo should I use for my marketing materials?
If you are unsure of which logo to use call PRMC at 764-2220 and ask to speak to the Marketing department.
Where can I download Health System and University logos?
- For Health System logos visit this page
- For University logos visit http://www.logos.umich.edu/ and select “graphics toolkit”.
How can I order giveaways and other Health System logo items?
We recommend the following vendors:
- Allegra Print and Imaging
http://www.allegranetwork.com/
734-944-1404, ext. 118 Kelly Parkinson - Concept to Promotion, Inc.
800-538-7772 Liz Quinn
If you are ordering a U-M logo item for resale it MUST be ordered from a vendor on this list (pdf)
When referring to the University of Michigan in text (that doesn't begin the sentence), should the "T" in "the" be uppercase or lowercase? The University of Michigan or the University of Michigan?
The answer is lowercase, “the University of Michigan”
What Regent and copyright information do I need to include in my printed materials?
Any printed material targeting external audiences should include Regent and copyright information. (Posters and forms are generally exempt.) Visit this page for the most current information.
Where can I obtain a photo for my project?
PRMC maintains a database of photos representing the most requested image categories – buildings, hospitals, patient care and our leadership. Browse our site.
Additionally PRMC has a variety of photos, both stock and original, that are available at no cost. Call us at 764-2220 to arrange a time to view the images.
U-M Photo Services also has stock images of the Health System and University scenes. They can also provide original photography services including photo shoots. Contact them at 764-9217 or visit U-M Photo Services.
Where do I obtain photo releases?
http://www.med.umich.edu/prmc/services/pmr/releases.html.
What do I do with patient and employee release forms?
All release forms should be sent to Christy Barnes in Public Relations and Marketing Communication. Visit this page about releases for more information.
Where can I obtain video services?
We recommend the following:
- Michigan Productions
http://www.michiganproductions.org/
734-998-6140 x 134
- Victor Harder Productions, Inc.
http://www.victorharder.com/
248-539-4610 Fran Victor/Bill Harder
We can also help you determine whether video is appropriate for your marketing objectives and if so, help you identify key audiences, messages, etc. that will help your video be more effective.
How can I get referring physician mailing lists?
Physician mail list are available through the MarketScope database; contact Robert Rogers for more information and assistance.
How do I arrange a fax broadcast for referring physcians?
Contact Lynn Bryant at 647-0668.
How do I obtain a patient list for notification letters?
Send a ticket to MCIT's Reporting Team for a data request
Will you sponsor my event?
Sponsorship opportunities need to be evaluated on an individual basis. Contact us to discuss your event.
Do you provide event planning assistance?
PRMC does not provide direct event planning assistance. If your event’s purpose is related to fund raising the Office of Medical Development and Alumni Relations may offer some support. Visit Medicine at Michigan for contact information.
You may also contact University Event Planners for assistance.
How can I submit my event to a local newspaper or online calendar?
Use the following resources:
- U-M events calendar
- University Record
- UMHS Daily Bulletin, U-M Medical School eNews (Fridays) and UMHS Community Beat
- Register
- Submit(Accepts both events and announcements – note that you can submit the same announcement more than once to have it run on different dates in the Bulletin!)
- Ann Arbor Observer – Send e-mail to katie@aaobserver.com by the 10th of the month preceding the month in which your event will take place
- Detroit News -Create a free online account to submit events
- Detroit Free Press - Select “Submit Event” from the pull-down menu on the all-purpose submission form
- Ann Arbor News - Send e-mail three weeks in advance to calendars@annarbornews.com and spotlight@annarbornews.com. For health events, send to dhicks@annarbornews.com three weeks in advance.
- Mlive.com/Booth Newspapers
- Current - (Ann Arbor monthly events publication):
Information due by 15th of the month preceding the month of the event. Send musical events to music@ecurrent.com, exhibits to galleries@ecurrent.com, and public lectures, classes or other events to alts@ecurrent.com. - Vital Magazine - (glossy monthly supplement to the Detroit Free Press and Detroit News) – send information two months in advance to cmnelson@signaturemichigan.com
- Journal Register Company newspapers - (This site reaches a group of newspapers including Chelsea Standard, Dexter Leader, Saline Reporter, Oakland Press, Macomb Daily, Daily Tribune in Royal Oak, and Heritage Newspapers downriver - see the entire list here.)
- Gannett/Observer-Eccentric papers - (choose Calendar Submission for the message type) – Twice-weekly papers in Wayne and Oakland counties, plus the Livingston County Daily Press & Argus, and the Northville/Novi/South Lyon/Milford weekly papers
- Great Stuff To Do – A web/e-mail calendar for metro Detroit/Windsor that’s promoted on WWJ-AM
- Strut magazine- Monthly women’s magazine for the metro Detroit area. Send information two months in advance to talktous@strutmag.com – but only if your event is aimed primarily at women or would be of interest to them
- Ann Arbor Chamber of Commerce - (Submit ONLY events that will be of interest to business people)
- Ann Arbor Convention and Visitors Bureau – Maintains the www.annarbor.org calendar of events. To log in, use username: uofmhealthsystem Password: hs1a3
How do I reserve the Towsley Link?
Call 734-763-4744. A permission form must be filled out and submitted for approved use of UMHS public space. The use of public space policy form can be read here.
How do I rent equipment, reserve classrooms, auditoriums or conference rooms?
To reserve tables and chairs or projection equipment, contact Towsley Center Equipment Rental at 764-3727. For more information including rates visit their site.
For more information on reserving classrooms, auditoriums and other large conference rooms go to Classroom Services at www.med.umich.edu/lrc/faculty. Faculty and staff can also rent audiovisual and projection equipment.
How do I get permission to place table tents in the cafeteria?
Contact Kori Cotter 734-763-9458. Table tents must be taken down at the end of your scheduled placement. An order of 500 table tents is plenty to stock the cafeteria for two weeks.
How do I put information on the patient in-room TVs?
Contact Elizabeth (Elsie) Nolan 232-4137.
How do I put information in the inpatient room booklets?
Contact Lynn Bryant at 647-0668.
How do I include information in the Pre-Admission Packets?
Contact Pam Chappelle at 936-6918.
How do I add a program to the Health System's employee orientation binder?
Contact Jessica Connolly (Bliss) at 647-1887.
How do I add my brochure to the Health System's brochure rack program? And how do I get a bulk supply of a brochure that I saw in a brochure rack?
Contact Lynn Bryant at 647-0668.
How can I get a map drawn?
Contact Tom McIntyre of Health System Facilities or call 763-1493.
Can you help me recruit subjects for my research study?
PRMC does not create or produce materials to recruit patients into specific clinical trials. We do support the Health System's clinical trial Web site, Engage, through ongoing marketing and PR. We strongly recommend you ensure your trial is posted in Engage. For more information visit the Engage Web site.
Who do I contact with HIPPA and Compliance questions?
You may find the following Web sites helpful:
- UMHS Marketing and HIPAA policy
- U-M Health System FAQ on HIPAA and marketing and fundraising
- Health and Human Services HIPAA marketing guidelines (PDF)
For specific questions or more information contact Joe Saul in the Compliance Office at 615-4759.
How do I order more patient comment cards?
Contact Patient Relations at 936-4330 or visit their Web site here.
How do I order business stationery?
Visit Michigan Business Services
How do I order lab coats?
Visit Laundry Services
How do I order scrubs?
There is no single, central vendor for scrubs. The following vendors have the UMHS logos and can provide scrubs for you:
- Allegra Print and Imaging
http://www.allegranetwork.com/
734-944-1404, ext. 118 Kelly Parkinson - Concept to Promotion, Inc.
800-538-7772 Liz Quinn
How do I order campus maps, hospital maps and/or maps of Ann Arbor?
Campus maps: Michigan Marketing and Design 734-764-9270
UMHS Patient Visitor Maps: Moore Wallace 888-298-0879
Maps of downtown Ann Arbor: Ann Arbor Convention & Visitors Bureau 734-995-7281
How do I place an ad in the phone book?
Visit our page about the Yellow Pages for information and guidelines.
How do I place employee recruitment advertising?
Contact Barb Wingrove, Human Resources at 647-1894.
What are the broader University guidelines for communications?
A wealth of information is available on the University's Communicators Forum Web site.
