ANNUAL REPORT FY2006
Pharmacy Home Page | ( Complete report in .PDF format - 404kb )
Welcome
From the Department of Pharmacy Services | Inpatient
Drug Distribution Services | Clinical
Pharmacy Services
Ambulatory
Pharmacy Services | Medication
Safety | Drug
Information and Investigation Services
Research
and Education | HomeMed
Services | Computerization
and Automation
Continuous
Quality Improvement | Purchasing,
Inventory, Management, and Distribution | Business
Operations
AMBULATORY PHARMACY
SERVICES
Ambulatory Pharmacy Services encompass three separate
outpatient pharmacies as well as two infusion pharmacies. The infusion
pharmacies are located in the
·
Clinical
review of prescription
·
Physician consultation and drug information
provision
·
Patient consultation
·
Art Poremba,
Ambulatory Pharmacy
Services Manager
Reimbursement assistance
Outpatient
Pharmacies
The Ambulatory Care Pharmacy and the Cancer Center Pharmacy
are located on the main campus, adjacent to the
The population served by these pharmacies include
those patients receiving care from UMHHS, patients discharged from the hospital
and/or our emergency department and employees. A customer satisfaction survey of employees,
dependents and retirees was conducted by the University Staff Benefits Office for
those individuals who utilized the Employee Prescription Plan. This survey reflected our dedication to
patient services with the
Ambulatory staff
provide consultative services to approximately 115 ambulatory sites
related to compliance with medication management standards. Sites frequently contact pharmacy staff for
assistance with new drug availability, reimbursement support and individual
patient drug related support. Additional
services include the training of site staff to complete self-review for accreditating agencies, annual on-site consultation visits,
and tracking of compliance with monthly self inspections. The process of self-evaluation, with
appropriate validation, has increased monthly site inspection compliance rates from
45% to 98%.
Ambulatory pharmacy representatives participate on several committees including:
·
Ambulatory Formulary Committee
·
·
·
·
· Ambulatory Services JCAHO Readiness Committee
In addition to these activities, ambulatory pharmacy staff are involved
in iCARE – the
Pharmacy
Demographics and Services
|
Ambulatory Care Pharmacy |
·
Prescription volume = 280 / day ·
Utilizes ScriptPro
automation ·
Discharge prescriptions account for 20% of
volume ·
Compounding services provided-generally about
5 compounds per day ·
Generic dispense rate equals 60% which exceeds
standards |
|
|
·
Prescription volume = 110 / day ·
Supports a high volume of investigational drug
protocols ·
Generic dispense rate equals 60% which exceeds
standards |
|
|
· Prescription volume = 85 / day · Supports U of M speciality pharmacy program ·
Generic dispense rate equals 65% which exceeds
standards |
|
|
· Supports 50 patient chairs/beds, representing 130-180 patients per day · Approximately 35,000 infusion procedures annually · Significant support provided for investigational drug protocols · Utilizes Phaseal technology to safeguard employees from chemotherapy exposure · Emphasis on patient safety by tracking compliance with independent pharmacist double checks of new orders entered. Results indicate 98-100% compliance · Pharmacists monitor patient laboratory results and recommend dose adjustments when appropriate ·
Provide nursing education for new medication |
|
|
· Opened in June 2006 · Primary support is for oncology patients; however other infusion needs are also supported · Initial capacity is 6 chairs with expansion up to 10 chairs ·
On-site infusion pharmacy services |