Our vision exists to improve health outcomes, workflow process and patient satisfaction through the use of technology. Nurses continue to become more technologically savvy through application of informatics tools, methods and standardization; increased knowledge leads to improved health outcomes, communication, nursing process, patient centered care and a reduction in overall burden to the nursing staff.

NI/NIS Mission and Vision

Mission

The University of Michigan Nursing Informatics and Nursing Information Services (NI/NIS) strives to develop, maintain and apply methods which will enhance knowledge through interoperable functionality and usefulness within a technologically rich infrastructure. Applications are applied through organizational collaboration to enhance efficiency, patient safety, improve quality outcomes and cost containment while aligning with the Organizational and Nursing Strategic Plans.

NI/NIS continuously evolves to improve sustainability, workflow, mitigate redundancies and improve overall satisfaction. Fostering interoperable communication, informational analysis and design evaluation is imperative to deploying a seamless technological transformation at the bedside. By creating such an infrastructure, standards of practice will become streamlined across the organization.

Vision

Our vision exists to improve health outcomes, workflow process and patient satisfaction through the use of technology. Nurses continue to become more technologically savvy through application of informatics tools, methods and standardization; increased knowledge leads to improved health outcomes, communication, nursing process, patient centered care and a reduction in overall burden to the nursing staff.

Achieving Mission

NI/NIS will serve a fundamental role in both the management of daily operations and long-term planning. This will involve the establishment of clinical, operational and productivity outcome metrics for the Information Management (IM) environment. Evaluation of performance will also be evaluated against metrics on a regular basis. The IM structure will support and optimize clinical, operational, and administrative and research activities.

Introducing, implementing and evaluating high tech, high touch patient-family care will be the core of any implementation process throughout the organization. By becoming interoperable improvement of the delivery of health care will ensue by making the right data available at the right time to the right people. Streamlined processes will improve simplicity, security and standards based practice.

The healthcare team will maintain a personal connection with patients and families by leveraging information technology and tools through IM; where outcomes drive performance.

NI/NIS utilizes an approach which views the organization as a whole, rather than the sum of its parts; as a result any implementation processes would be created to facilitate a comprehensive plan with collaboration of all stakeholders, timelines, processes and outcome measurements.

Overarching goals include improving quality, safety and efficiency with continuous strides to engage patients and families in care utilizing IM techniques; ultimately improving care coordination.

Supporting Patient Care

Emphasis will be placed on creating and sustaining an IM infrastructure that supports the end-user, allowing them to remain at the bedside. The record vocabulary must aid the clinician at the point of care while creating a database for analysis and research. Stakeholders at all levels of the nursing community will be actively involved in the development, deployment and sustainability of the IM.

Clinicians will utilize Evidence Based Practice tools as the core foundation of their clinical practice; to identify processes and improve outcomes. Through simplifying and standardizing all aspects of nursing documentation and data compliance in order to improve centered plans of care and reduce overall burden; specific methods are identified for time reduction and improved efficiency.

Coordinating Services to Integrate Equipment and IM

We will strive to develop an IM system that integrates all points of data to create and deliver a comprehensive plan of care. To do this, we will ensure that the IM tools deployed interface in a manner allowing efficient use of resources. Furthermore, support for the digital enterprise will be collaboratively managed by a single domain. The digital enterprise will provide support for all users, as well as integrate system upgrades in a seamless efficient manner.

Upgrades to the IM systems will be required to remain innovative, current and aligned with market changes (i.e. standards of care, regulations, reimbursement). Judicious purchase and use of technology will be considered to achieve optimum patient care. The IM tools will meet complex and dynamic workflow demands, facilitating Evidenced Based Practice while providing continued support and ongoing education.

NI/NIS Commitment to Manage Technology

We strive to define excellent nursing practices through careful and critical review of workflow and data analysis. Utilization of IM tools will support Nursing’s Mission to become the most effective and efficient business unit by translating research into daily care practices. Nursing readily retrieves, processes and retains the data with substantial focus on improving outcomes.

Assumptions and goals to consider in the development and deployment of the IM systems:

  1. Standardization
    1. Systems
    2. Workflow and Processes
    3. Data
    4. Equipment
    5. Consistent Design and Functionality
  1. Interoperability
    1. Actionable Logic
    2. Facilitation and Exchange of Information
  1. Data retrieval
  1. Infrastructure
  1. Academics, Education and Research

 

 

Target Audience: All | Authors/Contacts: Jacqui Baugh, Kathy Dunnuck, Lainey Fioravanti and Rhonda Schoville
Date of last review: March 2014 | Web Publisher for the Nursing Information website is Kathy Dunnuck