Mission Statement
Core Beliefs and Values
Scope of Services
Confidentiality
Cost
Hours
Contact Info

"When health is absent, wisdom cannot reveal itself, art cannot manifest, strength cannot fight, wealth becomes useless, and intelligence cannot be applied." -- Herophilus

The Employee Assistance Program (EAP) is a confidential, no cost service for UMHS Faculty, Staff, and their families. Our goal is to inspire ongoing individual and organizational development, while contributing to the health and well-being of the Health System community. We do this by providing brief counseling and coaching services, mediation services, crisis intervention, assessment and referral, educational and training programs, and supervisory, staff, and team consultation.

We believe that:

• Caring for our employees supports our efforts to put patients and families first
  
• No one person, in this stressful age, can long maintain a high level of functioning without the assistance of others
  
• Employees benefit when they are afforded the opportunity to talk about their problems in a confidential place, safe from judgment
  
• Work and personal relationships flourish when individuals can engage in sincere efforts to problem solve
  
• People feel validated and esteemed when listened to and understood
  
• Intervention at a group level can build connection, create community, and remove the obstacles that might prevent a group from flourishing
  

Scope of Services

Personal issues
Workplace issues
Services to Work Groups
Consulation
Education/Training ("Brown Bags")

Employee Assistance Program is an assessment, referral, consultation and short-term counseling service for the employees of the University of Michigan Health System. All active faculty, staff and temporary employees and their immediate families are eligible. Supportive counseling is provided for employees whether the problem arises in one's personal life or in the workplace.

The Employee Assistance program counselors will help you explore problem areas that affect your well-being.

Please visit the Understanding U site for online screenings, resource information, and much more!

Personal Issues

• Mental Health Concerns
• Crisis Resolution
• Marital/Family/Partner Issues
• Parent/Child Conflicts
• Grief/Loss
• Financial Concerns
• Elder Care
• Alcohol and Substance Abuse

Workplace Issues

• Work Relationships
• Career Dissatisfaction
• Reaction to Change or Reorganization
• Reaction to Loss
• Alcohol and Substance Abuse

Services to Work Groups

• Low Morale
• Intragroup Conflict
• Critical Incident Response
• Unit or Department Reorganization or Change
• Job Stress
• Grief/Loss

Consultation

• On How to Access and Use the Program
• Managing Difficult Situations
• Workgroup Conflicts/Morale

Education/Training ("Brown Bags")

• Resiliency and Stress Fitness in the Workplace
• Work-Life-Family Balance
• Thriving at Home and Work
• What Positive Emotions Can Do for You
• Emotional Intelligence in the Workplace
• Building High Trust Relations at Work
• Cultivating Respect, Appreciation, and Inspiration Across the Generations
• The Good, the Bad, and the Ugly: Managing Emotion As We Manage Our Conflicts
• Improving Interpersonal Conflicts
• Mental Health, Stress, and Productivity in the Workplace
• Why Do Anything About Burnout?
• Depression: What It Is and the Help That Is Available
• Loss and Grief in the Healthcare Profession: Doorway to Empathy
• Above All “Do No Harm”: Exploring Substance Abuse and Addiction in the Workplace

Any faculty or staff member who voluntarily requests assistance from is assured that confidentiality is carefully maintained. professional staff adhere to the ethical principles and licensure requirements of their respective professions.

Services are provided at no cost to the client. If a referral is made to a provider outside of the Employee Assistance Program the cost of the service is the responsibility of the client. Costs incurred for such outside services may be covered in part or fully by the client's health insurance.

8 a.m. – 5 p.m. Monday – Friday
Alternate hours by appointment prior to 8 a.m. or after 5 p.m.