PMCHLOGO

Cultural Competency Update

A monthly communication from the University of Michigan Health System's
Program for Multicultural Health's
Cultural Competency Division

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    In this Issue   (July 2007)
   
             
 
globe
     

   UMHS Patient Statistics   (In/Outpatient by Race/Religion, July 2002-2006)
   
           Inpatient by Race piechart    
           Inpatient by Religion    
     
           Outpatient by Race    
           Outpatient by Religion    
 
    CCQ   (Cultural Competency Question)
     
     
 

Q:  Can I view past Multicultural Health Series (MHS) presentations via online web streaming or by borrowing a videotape or DVD?

A:  Yes! To learn how, visit http://www.med.umich.edu/multicultural/ccp/series.htm

  
   
     

    MHG    (Multicultural Health Generalization)
     
     
 
Although the following information may apply to some individuals, this is not to infer these are beliefs and/or practices of the majority of this population.

When using this information/tool, please keep in mind the following definitions:
Stereotype - ending point.  When stereotyping, one makes an assumption about a person based on group membership without learning whether or not that individual fits the assumption.
Generalization - starting point.  When generalizing, one begins with an assumption about a group but then seeks further information about whether the assumption fits that individual.
This month's MHG recognizes July 29th as "Dharma Day" of the Buddhist faith.
 
     
     
  Buddhism and Health Care  
 

* For additional Multicultural Health Generalizations, please visit: http://www.med.umich.edu/multicultural/ccp/bmhg.htm

  
   
     
     

    New Web Links   (From the Cultural Competency Division)
     
 

National Cancer Institute En Espanol
Offered by the National Cancer Institute, a Spanish-language website designed to meet the needs of Hispanic patients, families, and their providers.

The Virtual Body
Provides a guided virtual tour of the major components of the human body in both English and Spanish.

Health Literacy: A Manual for Clinicians
From the American Medical Association, an in-depth manual discussing strategies to improve patient care through health literacy education.

RWJF's Disparities Popular Topic Section
Information about racial and ethnic disparities in care, including research, grant results reports, charts and data based on current and past work of the RWJF.



 
   
     

    In the Spotlight   
    (An excerpt from this participant's 3rd Annual Cultural Competency Exchange application.)
     
  To learn more about the annual Cultural Competency Exchange,
please visit
http://www.med.umich.edu/multicultural/ccp/CCE.htm
   
     
   
     
  Carolyn White , Turner Asian Outreach Program  
     
 

Over the past five years, the Turner Senior Resource Center (TSRC) has pioneered community outreach to the senior Asian population in Ann Arbor in collaboration with existing Chinese and Korean community groups. In addition, the Asian Americans Outreach Program (AAOP) has helped Korean and Chinese seniors obtain and sustain an improved quality of life through a variety of educational and recreational activities. AAOP participants regularly have the opportunity to engage in programs such as health lectures, book clubs, calligraphy and watercolor classes, computer classes, informational workshops, individual medicare counseling, and Chinese and Korean holiday celebrations in their native language. These programs and activities are created in a culturally competent manner, with the sensitivity and understanding of the population's diverse needs and abilities.

Cultural competency efforts of TSRC have had a large impact on the Asian immigrant seniors involved with AAOP. Culturally-tailored programming for this population has not only promoted physical and mental well-being, but has also greatly enhanced the social well-being of Asian seniors in the community. Chinese and Korean seniors frequently have positive interactions with American seniors, which helps boost their impressions of the United States and their confidence in multilingual interactions as well as involvement in other programs of TSRC. Additionally, it has increased and enhanced multicultural socialization amongst the TSRC staff.

Volunteers play an important role in sustaining the AAOP by greeting visitors, serving on committees, assisting with the resource library, leading "Learning in Retirement" study groups, setting up meetings, and more. Many of the Korean and Chinese volunteers are diverse in age and live in the Ann Arbor community, which helps enhance intergenerational cultural competency needs as well.

Overall, TSRC efforts have helped enhance multicultural and intergenerational interaction amongst seniors, staff, and volunteers. The opportunities for collaboration and socialization have allowed all persons to gain a deeper understanding of each other's diverse cultural and ethnic backgrounds, which in turn has helped to create a culturally competent workforce. The activities within TSRC and AAOP have been culturally beneficial for all persons involved and has added to the richness of their experiences at TSRC.

  
   
     
     

    National News   (The Commonwealth Fund, KFF, & RWJF Articles)

     
 

Closing the Divide: How Medical Homes Promote Equity in Health Care: Results From The Commonwealth Fund 2006 Health Care Quality Survey
June 27, 2007
The Commonwealth Fund
http://www.commonwealthfund.org/publications/publications_show.htm?doc_id=506814&#doc506814

Disparities in Health Care Are Driven by Where Minority Patients Seek Care
June 25, 2007
The Commonwealth Fund
http://www.commonwealthfund.org/publications/publications_show.htm?doc_id=506830&#doc506830

AARP Issue Brief Cites Racial and Ethnic Disparities in Medicare Immunizations
June 22, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45767

American Indian Tribal Leaders Raise Concerns Over Health Care Funding Shortfalls
June 22, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45764

Gay Pride Events Offer Opportunity To Identify New HIV Cases Among MSM, Especially Those in Racial, Ethnic Minorities, Study Says
June 22, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45765

JAMA Highlights Study on Translation Services for Rx Drugs in New York City
June 20, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45714

Florida Health Care Professions More Diverse Than National Average, Report Finds
June 19, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45672

New York State Forum Addresses HIV/AIDS Issues Among Minority Women
June 18, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45652

National Cancer Institute Project Aims to Reduce Health Disparities, Improve Research
June 15, 2007
Robert Wood Johnson Foundation
http://www.rwjf.org/programareas/features/digest.jsp?c=EMC-ND142&pid=1142&id=5800

Study Examines Quality of Care at Hospitals Treating Disproportionate Number of Black Patients
June 15, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45619

University of Minnesota, Mayo Clinic Summer Program Seeks To Encourage More Minorities To Become Physicians in the State
June 14, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45576

California Pharmacy Chain Provides Services to Hispanic Community
June 12, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45532

JCAHO Launches National Know Your Rights Campaign
June 12, 2007
Robert Wood Johnson Foundation
http://www.rwjf.org/programareas/features/digest.jsp?c=EMC-ND142&pid=1142&id=5775

Navajo Nation Addresses HIV/AIDS Awareness Among Tribe Members
June 11, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45485

UnitedHealth Group, Rainbow/PUSH Coalition Partner to Improve Minority Health
June 11, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45486

New York Times Examines Drug Company GlaxoSmithKline's Multicultural Advertising for Diabetes Drug Avandia
June 7, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45414

Robert Wood Johnson Foundation Grants $3.5M To Address Racial Disparities Among Minority Cardiac Care Patients in New Jersey
June 4, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=45334

Study Finds Link Between Perceived Discrimination and Chronic Conditions
June 1, 2007
Robert Wood Johnson Foundation
http://www.rwjf.org/programareas/features/digest.jsp?c=EMC-ND142&pid=1142&id=5717

When Race Matters: Disagreement in Pain Perception between Patients and their Physicians in Primary Care
May 2007
Journal of the National Medical Association
http://www.nmanet.org/images/uploads/Journal/OC532a.pdf

  
     
     
     

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Cultural Competency
Division Brochure
  
 
       
 
  Phone:  734.615.0593
  E-mail:  cultural.competency@umich.edu
 
Cultural Competency Division, PMCH
2600 Green Road, Suite 150-C
Ann Arbor, MI 48105-0792