In
this Issue (January 2007) |
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- UMHS Patient Stats: In/Outpatient by Race/Religion - 5 Yr Comparison
- CCQ: Who is Quoted with Saying...
- MHG: Geriatric Chinese Patients
- New Web Links: From the Cultural Competency Division
- In the Spotlight: Deborah J. Anderson, PFANS
- National News: The Commonwealth
Fund, KFF, & RWJF Articles
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UMHS Patient Statistics
(In/Outpatient by Race/Religion, January 2002-2006) |
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Inpatient by Race |
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Inpatient by Religion |
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Outpatient by Race |
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Outpatient by Religion |
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| CCQ
(Cultural Competency Question) |
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Q: Who is quoted with saying "The delivery of culturally competent services is
more than simply a patient’s right, but in fact
a key factor in the safety and quality of patient care."
A: Visit http://www.med.umich.edu/multicultural/ccp/index.htm |
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MHG (Multicultural Health
Generalization) |
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the following information may apply to some individuals, this
is not to infer these are beliefs and/or practices of the majority
of this population. |
When using this information/tool, please keep in mind the following definitions:
Stereotype - ending point. When
stereotyping, one makes an assumption about a person
based on group membership without learning whether
or not that individual fits the assumption.
Generalization - starting point. When
generalizing, one begins with an assumption about
a group but then seeks further information about whether the assumption fits that individual. |
| This month's MHG recognizes: |
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Geriatric Chinese Patients |
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* For additional Multicultural Health Generalizations,
please visit: http://www.med.umich.edu/multicultural/ccp/bmhg.htm |
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New Web Links (From the Cultural Competency Division) |
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Cultural Competency Efforts of the Top Ten Hospitals (U.S. News & World Report) 2000-2005:
A Benchmarking Report
International Health Education Alliance
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In
the Spotlight
(An
excerpt from this participant's 1st Annual Cultural Competency
Exchange application.) |
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To learn more about
the Annual Cultural Competency Exchanges, please visit http://www.med.umich.edu/multicultural/ccp/CCE.htm |
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Deborah J. Anderson, PFANS |
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Meal selection remains one of the few facets of control a person can maintain while undergoing medical treatment. Recognizing that communicating menu items with limited English proficiency (LEP) patients and those with hearing or speech loss was a challenge, Deborah J. Anderson, a Patient Food and Nutrition Services (PFANS) Dietetic Technician, partnered with UMHS Interpreter Services to brainstorm solutions. The result was a pictorial menu implemented in May 2006.
This new menu features pictures of food typically desired by our UMHS patient population, including religious and cultural preferences. Dietetic Technicians and others can use this pictorial tool to effectively communicate the meal selection process with patients.
Patients simply point on the menu to their desired food selections for meals and snacks. A clock with designated times printed on the menu indicates which meal they are selecting (breakfast, lunch, dinner, or snacks). Instructions and a brief introduction are included on the menu in the five languages most requested through Interpreter Services: Spanish, Chinese, Arabic, Russian, and Japanese.
"The most rewarding experience was using the menu I developed with the patient who inspired the idea in the first place. I'm sure she had no idea why I wiped away a tear or two but it was a very rewarding experience to know how worthwhile the effort was. ‘Patients and families first’ is what it is all about."
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National
News (The Commonwealth Fund,
KFF, & RWJF Articles) |
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Medicare Should Take Leading Role in Reducing Health Disparities, Expert Panel Says
December 15, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/newsroom/newsreleasesdetail.jsp?id=10453&c=EMC-CA142
RWJF Awards $2 Million for Racial and Ethnic Disparities Projects
December 14, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4712&c=EMC-ND142
Report Urges Interventions to Improve Health Among Connecticut's Latino Residents
December 13, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4697&c=EMC-ND142
Texas Hospital Expands Interpretation Services through National Program
December 11, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4682&c=EMC-ND142
Illinois University Receives $5 Million to Launch Disparities Research Projects
December 8, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4673&c=EMC-ND142
Adolescents From Asian Immigrant Families See Improved Health in Each Generation; Latinos Show No Improvement or Develop Less Healthy Habits, According to RAND Study
December 6, 2006
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=41497
JAMA Commentary Examines Pay-for-Population System for Health Care; Reports Examine Health Data Collection, Racial and Ethnics Health Disparities, Different Care Systems
December 6, 2006
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=41503
'Patient-Centered Care' Important in Efforts To Measure Health Care Quality, Forum Speakers Say
December 6, 2006
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=41498
Poverty, Culture and Social Injustice: Determinants of Health Disparities
December 5, 2006
Kaiser Family Foundation
http://www.kaisernetwork.org/health_cast/hcast_index.cfm?display=detail&hc=1983
Health Insurance Plans Make Strides in Addressing Gaps in Care Experienced by Minorities in U.S.
December 5, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/newsroom/newsreleasesdetail.jsp?id=10454&c=EMC-CA142
Many Immigrants Have Problems With Access to Mental Health Care
December 4, 2006
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=41433
Wisconsin Health System, University Study Effect of Patient-Centered Technology on Nursing
November 13, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4534
Connecticut Foundation Urges Improved Medical Interpreter Services
October 27, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4442
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Feedback
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Phone: 734.615.0593
E-mail: cultural.competency@umich.edu |
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Cultural Competency Division,
PMCH
2600 Green Road, Suite 150-C
Ann Arbor, MI 48105-0792 |
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Cultural Competency Division |
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