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Cultural Competency Update

A monthly communication from the University of Michigan Health System's
Program for Multicultural Health's
Cultural Competency Division

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    In this Issue   (February 2007)

   
             
 
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   UMHS Patient Statistics   (In/Outpatient by Race/Religion, February 2002-2006)

   
           Inpatient by Race piechart    
           Inpatient by Religion    
     
           Outpatient by Race    
           Outpatient by Religion    
 
    CCQ   (Cultural Competency Question)
     
     
 

Q:  How can I participate in the "UMHS Cultural Competency Survey"?

A:  Visit http://www.surveymonkey.com/s.asp?u=863823122210
     (Available through February 9th - final deadline.)

 
   
     

    MHG    (Multicultural Health Generalization)

     
     
 
Although the following information may apply to some individuals, this is not to infer these are beliefs and/or practices of the majority of this population.

When using this information/tool, please keep in mind the following definitions:
Stereotype - ending point.  When stereotyping, one makes an assumption about a person based on group membership without learning whether or not that individual fits the assumption.
Generalization - starting point.  When generalizing, one begins with an assumption about a group but then seeks further information about whether the assumption fits that individual.

This month's MHG recognizes February as Black History Month.
 
     
     
  Caring for Patients from Somalia  
 

* For additional Multicultural Health Generalizations, please visit: http://www.med.umich.edu/multicultural/ccp/bmhg.htm

 
   
     
     

    New Web Links   (From the Cultural Competency Division)

     
 
 

 

 
   
     

    In the Spotlight   
    (An excerpt from this participant's 2nd Annual Cultural Competency Exchange application.)

     
  To learn more about the Annual Cultural Competency Exchanges, please visit
http://www.med.umich.edu/multicultural/ccp/CCE.htm
   
     
   
     
 

UMHS Pride Network

 
     
 

The UMHS Pride Network evolved out of an expressed need identified by members of the UMHS Diversity Advisory Team. In 2005, a lack of resources and visible representation for TBLG employees and patients at the University of Michigan was noted. As a result, the UMHS Pride Network established the following goals: 1) outreach to TBLG faculty, staff, and patients through education, awareness, and resources, 2) ensure an inclusive environment for all who work at the Health System, and 3) provide culturally competent care for the TBLG patient population.

Faculty and staff were invited to meet and discuss these goals, and what started as a small group has grown to a network of almost 160 faculty and staff who meet monthly. Pride Network members represent a variety of disciplines, departments, and off-site facilities, including nursing, social work, allied health, administration, and research.

To achieve the goals of the UMHS Pride Network, several strategies were identified: 1) a bulletin board on display outside the cafeteria to increase visibility on TBLG and ally issues, 2) a brown bag panel discussion on the Health Care Experience from the TBLG patient's perspective, 3) information tables during National Coming Out Week and National TBLG Health Awareness Week, and 4) CTools was implemented as a forum for dialogue and to communicate resources, lectures, and events that support TBLG staff, students, patients and families, and their allies. 

Furthermore, the Pride Network has initiated two projects. First, the Safe Zone project will provide trainings on TBLG issues to UMHS staff as part of a visibility campaign. Safe Zone participants will display stickers and pins to declare areas around them to be "safe" for UMHS patients, staff and faculty to be open about their identity and/or sexual orientation. Participants will not be expected to be "experts" but rather be willing and open-minded to act as a resource point, and stand up against homophobia, transphobia, and heterosexism.

The second project in process is a comprehensive list of health care providers who understand and are sensitive to the needs of transgendered, bisexual, lesbian, and gay people as it is clear that being out to one's health care provider is important to ensure receiving proper health care. The healthcare providers listed will have indicated a commitment to non-judgmental care of TBLG patients.

If you would like additional information about the UMHS Pride Network, please visit
http://www.med.umich.edu/pridenetwork/index.htm

 
   
     
     

    National News   (The Commonwealth Fund, KFF, & RWJF Articles)

     
 

Providing Language Services in State and Local Health-Related Benefits Offices: Examples From the Field
January 2007
The Commonwealth Fund
http://www.cmwf.org/publications/publications_show.htm?doc_id=444660&#doc444660

Demographics and the Economy
January 2007
Kaiser Family Foundation
http://www.statehealthfacts.org

American College of Physicians Issues Proposal Calling for Patient-Centered Care System
January 23, 2007
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4906&c=EMC-ND142

Patient Dishonesty May Inhibit Provider Communication, Cause Medical Errors
January 22, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4897&c=EMC-ND142

Pfizer Launches Online Health Disparities Toolkit
January 18, 2007
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4879&c=EMC-ND142

California Advocacy Group Outlines Plan for Eliminating Systemic Drivers of Health Care Disparities
January 16, 2007
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4857&c=EMC-ND142

Annual AHRQ Disparities Report Finds Care Inequalities Persist
January 12, 2007
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4849&c=EMC-ND142

Boston Health Experts Call for Greater Awareness of Diabetes in Asian Patients
January 11, 2007
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4845&c=EMC-ND142

California Minority Health Advocates Voice Concerns About Implementation of Insurer Translation Law
January 10, 2007
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4820&c=EMC-ND142

Toolkit Discusses Methods for Reducing Racial, Ethnic Health Disparities Among Medicaid Managed Care Beneficiaries
January 9, 2007
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=42028

Texas Family Services Group Launches Mental Health Cultural Competency Training Center
January 5, 2007
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4798&c=EMC-ND142

Commentary Outlines Strategies for Patient-Centered Care
December 20, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4739&c=EMC-ND142

Massachusetts Hospitals to Collect Standardized Race, Ethnicity Data in 2007
December 19, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4733&c=EMC-ND142

RWJF Program Aims to Improve Hospital Language Services for Non-English-Speaking Patients
December 15, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=142&id=4722&c=EMC-ND142

 
     
     
     

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Cultural Competency
Division Brochure
 
 
       
 
Phone:  734.615.0593
E-mail:  cultural.competency@umich.edu
 
Cultural Competency Division, PMCH
2600 Green Road, Suite 150-C
Ann Arbor, MI 48105-0792