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Cultural Competency Division

Cultural Competency Update

A monthly communication from the University of Michigan Health System's
Program for Multicultural Health's
Cultural Competency Division

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    In this Issue   (August 2006)

   
             
 
globe
     

   UMHS Patient Statistics   (In/Outpatient by Race/Religion, May 2002-2006)

   
           Inpatient by Race piechart    
           Inpatient by Religion    
     
           Outpatient by Race    
           Outpatient by Religion    
 
    CCQ   (Cultural Competency Question)
     
     
 

Q:  Where can I find a chart highlighting state licensing requirements in cultural competency for
      health care providers?

A:  Visit http://www.med.umich.edu/multicultural/ccp/states.html

 
   
     

    MHG    (Multicultural Health Generalization)

     
     
 
Although the following information may apply to some individuals, this is not to infer these are beliefs and/or practices of the majority of this population.

When using this information/tool, please keep in mind the following definitions:
     Stereotype - ending point.  When stereotyping, one makes an assumption about a                person based on group membership without learning whether or not that individual               fits the assumption.
     Generalization - starting point.  When generalizing, one begins with an assumption               about a group but then seeks further information about whether the assumption fits         
     that individual.

This month's MHG recognizes:  Korea's Liberation Day, celebrated August 15th
 
     
     
  Korean  
 

* For additional Multicultural Health Generalizations, please visit: http://www.med.umich.edu/multicultural/ccp/bmhg.htm

 
   
     
     

    New Web Links   (From the Cultural Competency Division)

     
 
 

 

 
   
     

    In the Spotlight   
    (An excerpt from this participant's 1st Annual Cultural Competency Exchange application.)

     
  To learn more about the 1st or 2nd Annual Exchange, please visit http://www.med.umich.edu/multicultural/ccp/CCE.htm
   
     
   
     
     
 

Department of Pediatric Education

 
     
  

The Department of Pediatrics Education has integrated a sociocultural medicine curriculum which focuses on the individual physician, educational infrastructure, and addresses the evolving culture of medical training.  The primary purpose for this project is the urgent need to train physicians to effectively and respectfully deliver medical care to an increasingly diverse pediatric patient population.   

Diversity-focused educational experiences are imbedded within several traditional residency training activities.  During Intern Orientation, residents have a two-hour diversity workshop that includes discussions on 1) the importance of diversity in pediatrics, 2) residents' own social and cultural diversity around the concept of cultural humility and reflective practice, 3) two sociocultural medicine cases, and 4) the sociocultural medicine curriculum residents will be learning over the next three years.

All incoming residents also participate in an Objective Structured Clinical Examination, with one station focusing on communicating health beliefs.  This standardized patient activity provides a baseline for communication skills relating to the impact of culture on health.  As a follow-up assessment, residents complete a standardized patient exercise at the end of their intern year designed to assess the resident's ability to obtain informed consent from a parent with the use of an interpreter.

Other activities include educational conferences, grand rounds, Web-based training modules, and the Morning Report, the latter of which incorporates actual clinical cases from UMHS hospitals and clinics with prominent sociocultural factors are highlighted and discussed.  Factors include issues of race/racism, language barriers, sexuality, cultural norms, alternative medicine, and spirituality.

Residents are often the first contact for pediatric patients and families.  Training residents in sociocultural issues makes them more aware of the importance of assessing and including these beliefs in patient histories and when developing case plans.  Residents are also more cognizant of the need to involve interpreters and cultural brokers in optimizing communication. 

 
     
 
mline
 
     
  Comments from 2nd Annual Exchange Participants  
     
 

Mott Buckle Up! Program and Safe Kids Washtenaw County (Group Award Winner)
During the event, I met staff from the Japanese Family Health Clinic.  Haruko translated our Buckle Up! flyer into Japanese and with the help of interpreters, we now see many Japanese families at our Mott Buckle Up! appointments.  It is so exciting to reach a new segment of our patient population!

We've also been working with the Maternal Infant Health Program.  They serve a large Spanish speaking population; our Spanish speaking car seat technician has been really busy! 

I just wanted to say thank you for the opportunity - with our award, we purchased safety brochures written in Spanish and have distributed nearly all of them!  The chance to network and combine efforts has been an invaluable experience; our patients have benefited, our program has grown and we are all more aware of the resources in our own backyard! Thank you!

mline

Deborah Anderson, Nutrition Services (Individual Award Winner)
I presented the Pictorial Interactive Menu at the Michigan Dietetic Association's annual conference in May 2006 and I was able to network this idea with those in other health care settings across the state.

Participating in the Cultural Exchange really opened my eyes to the need of addressing multi-cultural health issues in the health setting.  Seeing what others are doing at UMHS was not only informative, it was a very moving human experience to see how everyone is reaching out to others in such caring ways.  The entire experience truly broadened my perspective on what my role is as a care-giver, I think everyone who came to the exchange walked away with the same feeling. 

The most rewarding experience was using the menu I developed with the patient who inspired the idea in the first place.  I'm sure she had no idea why I wiped away a tear or two but it was a very rewarding experience to know how worthwhile the effort was.  Patients and families first, that is what it is all about. 

 
   
     
     

    National News   (Commonwealth Foundation, KFF, & RWJF Articles)

     
 

Health Promotion Practice and Health Education & Behavior Special Issues Examine Approaches to Eliminating Racial and Ethnic Health Disparities
July 28, 2006
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=38805

South Carolina Hospital Seeks to Improve Care, Services for Spanish-Speaking Patients
July 26, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=133&id=3885

Health Experts Call for Research, Interventions to Address Disparities Within Racial Groups
July 25, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=133&id=3878

Hospitals Seeking Interpretation Services as Non-English Speaking Population Grows
July 24, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=133&id=3872

NEJM Piece Examines Language Barriers in U.S. Health Care System
July 20, 2006
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=38611

Language a Widening Barrier to Health Care
July 20, 2006
Healthy Day
http://www.healthday.com/view.cfm?id=533896

Uninsured Individuals, Immigrants Not More Likely To Use ED Services, Study Finds
July 18, 2006
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=38548

New York Times Examines Texas Hospitals' Approaches to Treating Undocumented Immigrants
July 18, 2006
Kaiser Family Foundation
http://www.kaisernetwork.org/daily_reports/rep_index.cfm?DR_ID=38549

Hospitals Nationwide Work to Improve Language Capabilities, Cultural Competency
July 14, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=133&id=3827

Missouri Hospitals Work to Improve Linguistic, Cultural Competency
July 12, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=133&id=3808

HHS, Mayo Clinic Collaborate to Improve American Indian Health
July 11, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=133&id=3793

University of Texas Offers Medical Spanish Course for Physician Assistants
July 7, 2006
Robert Wood Johnson Foundation
http://www.rwjf.org/portfolios/features/digest.jsp?iaid=133&id=3782

 
     
     
     

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Cultural Competency
Division Brochure
Phone:  734.615.0593
E-mail:  cultural.competency@umich.edu
 
Cultural Competency Division, PMCH
2600 Green Road, Suite 150-C
Ann Arbor, MI 48105-0792
       
 
              
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Cultural Competency Division