Welcome

The Michigan Quality System is part of our continuing effort to improve quality, safety, efficiency and appropriateness across our three missions of patient care, education and research within the U-M Health System. It combines the strength and success of our Continuous Quality Improvement Program (PDF) with new tools and a unified philosophy to provide a more robust approach to quality improvement.

The Michigan Quality System adapts "lean thinking" concepts as a consistent approach to quality and process improvement. MQS builds on the Toyota Production and GM’s Global Manufacturing System to enhance value for the customer.

Learn more about the Michigan Quality System, including:

• The mission and background of the effort
• Current and planned projects -- and the early successes
• Resources for you and others who want to get involved
• Information on who's involved and where to go for information
• Answers to frequently asked questions