If you have any questions, please ask. We have a dedicated staff of professionals here to assist you. Stop in, send us an email, or give us a call.
Report a problem or ask a question with our online form: Click here
Location: 3950 Taubman Medical Library (map)
Phone: (734) 936-2239
Help Desk Hours:
- August through May
- Monday - Friday: 8am-10pm, Saturday - Sunday: Noon-10pm
- June and July
- Monday through Friday 8am-5pm (Summer Hours)
Description of Help Desk Services
- Study Room Checkout
- Clinical Skills Room Checkout
- Media Item Checkout
- Lost and Found
Computing AssistanceHelp Desk staff in the main LRC Computer Lab are available to assist patrons and report computer issues to during Help Desk hours. Full-time consultants are available for advanced questions and support during normal business hours (M - F, 8am – 5pm).
The Help Desk staff provides assistance to the medical students and to lab patrons on a wide range of computing related topics including:
- Wireless Computing
- Lecture Videos
- CD/DVD Burning
- Kerberos (Level-1) Questions
- Outlook (Level-2) Questions
- Software Assistance
- Study Room Checkout
and a variety of other other topics. Just ask!
Study Room CheckoutThe Medical School has nine available study rooms:
Five on the 3rd floor, and four on the 6th floor of the Taubman Medical Library. These rooms can be scheduled in advance through Classroom Services or can be reserved on walk-in basis at the LRC Help Desk.
To checkout a study room you need a valid Mcard or State ID.
Rooms on the 3rd floor are restricted to medical student use only.
Rooms on the 6th Floor can be used by anyone, but medical students have priority during walk-in time periods. If the study rooms are all occupied and a medical student is in need of a room, students from other schools may be asked to vacate the room.
To check out a study room during walk in times, please go to the LRC Help Desk with your valid Mcard.
There is a time limit of four hours on use of the study rooms. After four hours users may be asked to vacate the room for people on the wait list.
Each study room is equipped with:
- TV and VCR
- Slide Projector
- Wireless Internet Access
- Table and Chairs