Frequently Asked Questions: M-CARE Providers

Search by keyword (Note: This search function finds the first occurrence of the word on this page. Hit ALT-S to find subsequent occurrences of the word.)

How does this affect my contract? Will my contract automatically be picked up by the Blues?
Provider contracts will continue to be in effect after the sale, subject to the contract’s terms and conditions. BCBSM will be in contact with you.

Will I have to be recredentialed by the Blues
No, your current M-CARE credentialing will continue through the end of your contract.

Will M-CARE be a stand-alone operation within the Blues?
No.  Details of the transition plan will be finalized soon.

Where can I get more information?
You may call M-CARE Customer Service at 734-913-2211 or 800-658-8878, from 8 a.m. to 5 p.m., Monday through Friday. The deaf or hard of hearing may call 800-649-3777 (TTY/TDD). You may also e-mail M-CARE or visit mcare.org. Our street address is 2301 Commonwealth Boulevard, Ann Arbor, MI 48185.

Will I be able to use M-CARE Connect (secure Internet portal) to check authorizations, referrals, eligibility, benefits, explanation of payments (EOPs), and claims status in 2007?
Use M-CARE Connect for now. When that process needs to change, you will receive ample notice.