M-CALL Team
M-CALL is the University of Michigan Health System's referral coordination service for Integrated Health Associates (IHA). M-CALL referral coordinators work closely with personnel across the Health System to provide efficient and personalized service.
Meet our Physician & Consumer Service Specialists
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Anita has 13 years experience in providing excellent customer service. Her UMHS career began 7 years ago and she joined Physician and Consumer Communications almost two years ago. Anita previously worked in the OB clinic. When she is not at work, Anita can be found reading, listening to the Rolling Stones and spending time with family and friends. |
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Diane has been in customer service for nearly 20 years and with Physician & Consumer Communications for 8 years. Diane previously worked in the inpatient floors - specifically in the psychiatry unit and neonatal ICU. You can find Diane reading, gardening and spending time with family and friends when she is not at work. |
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Mary has over 25 years in customer service. Mary joined Physician and Consumer Communications after working for the Girl Scouts of the USA. Mary holds a Bachelor of Science degree from EMU and enjoys bowling, reading and camping. |
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Matthew has 10 years in customer service at UMHS and joined Physician and Consumer Communications last year. Matthew has worked in numerous departments, including Health Information Management, Medical Procedures Unit and the Cardiovascular Center. |
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Robert has over 10 years in customer service and joined Physician and Consumer Communications almost one year ago. Robert has a BS degree in Political Science. When Robert is not at work he can be found playing and watching sports with his family. |
