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MD-RN Communication Improvement

A description of the main goals of the initiative:

Increase use of bedside rounds/decrease use of paging as the primary mechanisms of communication between RN/MD re: patient care.

A brief discussion of the scope of the project, and the interventions and metrics, if appropriate:

Anticipate involving 2 core units (5b/7a) with sequential extension to ultimately involve all inpatient units with support and involvement of nursing leadership.
Intervention involves joint group meetings with participating nursing units, based upon understanding MD and RN workflow, effect of geographic dispersion, and basic information around paging frequency and utility. Follow-up meetings would be important to ensure that communication is going well.
Metrics will include nurse/physician satisfaction around paging communication, frequency of pages, and satisfaction around bedside communication.

Participants: Robert Chang


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