Classes for UMHS Staff/General Public
Spanish Bilingual Assistant (SBA) Training: An Introduction to Medical Interpreting
SBA Training is a 60-hour introduction to medical interpreting for people fluent in Spanish and English. It is open to nurses, receptionists, technicians, or any fully bilingual people who want to communicate better with Spanish-speakers in healthcare settings. Some graduates go on to become professional medical interpreters. The total cost of the course is $495, which includes the $30 language assessment fee.
The course improves students':
- Spanish Fluency, by teaching medical terminology and reviewing each system of the body.
- Cultural Competency, by introducing strategies to help people of different cultures understand each other.
- Interpreting Ability, by teaching memory improvement techniques, proper positioning and decision making skills.
***In order to enroll in the course, you must first pass the Language Proficiency Assessment. If you do not pass, you CANNOT enroll.
- Language Proficiency Assessments last about 45 minutes.
- They are conducted over the phone, and require you to have internet and e-mail access at the time of the call.
- Assessments cost $30, which is not refundable. If you pass and enroll, the $30 will be deducted from the total class tuition of $495.
- Once you register for the Language Assessment, Angélica Snyder will contact you to set up a date and time for a phone interview.
- 10% Special Discount for students, UMHS employees, UMHS interpreters, former BTG students and MiTin members
SBA Training Class Information:
March/April 2011
- Dates: March/April 2011: 3/12, 3/19, 3/26, 4/2, 4/9, 4/15, 4/30, 2011 (no class on 4/23)
- Time: 8:30am-5:30pm
- Cost: $495 ($30+$465) or $445.50 ($30+$415.50) with the 10% Special Discount*
- Location: 2025 Traverwood Rd., Suite A4, Ann Arbor, MI 48105
- Instructors: Angélica Snyder and María Militzer
- DEADLINE TO COMPLETE THE ASSESSMENT AND REGISTER: February 25, 2011
- Dates: September/October 2011: 9/17, 9/24, 10/1, 10/8, 10/15, 10/22, 10/29, 2011
- Time: 8:30am-5:30pm
- Cost: $495 ($30+$465) or $445.50 ($30+$415.50) with the 10% Special Discount*
- Location: 2025 Traverwood Rd., Suite A4, Ann Arbor, MI 48105
- Instructors: Angélica Snyder and María Militzer
- DEADLINE TO COMPLETE THE ASSESSMENT AND REGISTER: September 5, 2011
*10% Special Discount applies to students, UMHS employees, UMHS interpreters, former BTG students and MiTin members. After passing the language assessment, please let the evaluator know if you think you qualify for this discount and she will provide you with the appropriate code to enter when registering for the training.
Language Classes
Interpreter Services offers a variety of language classes in Spanish, Japanese, Russian, Chinese and French, from beginning to intermediate conversational classes to courses for travelers and classes for hospital staff seeking basic phrases and greetings in their patients' preferred languages. These classes will be offered again in the Fall of 2011.Beginning Conversational Language Classes
These 8-hour courses are designed for beginners with no prior experience with a foreign language. The main goal is to give students an introduction to the language and its cultures. The instructor will cover simple phrases of meeting and greeting in everyday situations.
Intermediate Conversational Classes
This 8-hour course is designed for students who have completed the Beginning Language Class, and who are ready to broaden their skills.
Language Course for Travelers
This 5-hour course will teach greetings and useful phrases for shopping, dining, asking directions, exchanging currency, communicating in the airport, bank and subway, etc. It will also cover things to expect when visiting a foreign country.
Simple Greetings, Phrases and Basic Cultural Understanding in Your Patients’ Preferred Languages
These 3-hour courses are designed for Techs, MAs, RNs, MDs and receptionists who have limited time and are seeking basic communication skills to use with their patients.
Training to Serve Non-English Speaking Patients
NOTE: This training is only available for UMHS providers.
How to Work with an Interpreter In-Service
This in-service is free for all UMHS service providers and departments, and includes:
- A brief overview of Interpreter Services and what we provide
- How and when to request an interpreter
- Guidelines for working with an interpreter
- Reasons to use a trained interpreter
- A brief cultural overview
- Opportunity for questions and answers
Consultation
Interpreter Services also provides free consultations with UMHS departments to help them meet the demands of the Limited English Proficient and deaf populations they serve. Consultants work with you to get your department the resources, tools and training that it needs so that you can better serve the specific populations you encounter.

