Letter From The Editor
Kudos to the more than 10,000 employees who took the 2008 Employee Engagement Survey and provided valuable feedback.
You might be asking yourself “What now?” Well, now is when we work toward improvement and shaping the ideal employee experience.
After the survey closed in March, a team from Health System Quality Improvement compiled the data, and produced and distributed reports to managers and directors for analysis and discussion. In addition, the QI team analyzed the overall results and presented its findings to senior leadership.
Supervisors and managers receive unit-specific data to use in identifying areas of strength—including improvements since the last survey—and weakness—including specific issues and general problem areas. They also use this data to guide work toward improvement. Senior leaders use the results in the same way at a broader organizational level and share their feedback via Global User e-mail. Managers are expected to share unit-specific results directly with their teams.
If you haven’t heard your unit’s results yet, talk to your supervisor. It could be that your supervisor hasn’t yet received the results from her/his supervisor. This is especially likely in large departments with several layers of management. Another possibility is that your workgroup is too small to get unit-specific results. If there are fewer than five people in your unit, your group’s responses have most likely been rolled up into a larger reporting unit that contains your area. Whatever the reason, the most direct route to the answer is checking in with your supervisor.
—Allison Krieger, editor |