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MQS uses the term “value stream” to identify the steps required to deliver a product or service to the customer. Those who do the work create a value stream map of every step involved in a process from order to delivery. Value stream maps make work visible, making it possible to identify and “transform waste into value.” To learn more about MQS, including information about upcoming lectures in the “Lean Thinkers” series, visit the Michigan Quality System Web site.
Demonstrating the Michigan Difference
Dr. Kelch delivers ‘State of the Health System’
Those of you who were unable to attend Dr. Kelch’s “Demonstrating the Michigan Difference” State of the Health System presentation in March can still learn about the key topics by visiting Dr. Kelch’s online March 2006 newsletter to faculty and staff. Here you’ll find:
an update on the search for a new U-M Hospitals and Health Henters CEO;
a call to celebrate ongoing excellence in all of our missions – education, research and patient care;
examples of how we continue to demonstrate our commitment to the seven Strategic Principles;
a note about how our growth and investment is critical to the future of the state of Michigan;
Dr. Kelch delivers ‘State of the Health System’