Mission, Vision and Guiding Principles
Michigan Visiting Nurses is committed to compassionate, innovative, quality care. MVN is a full service agency with almost 100 years of experience providing care in the community.
We are the University of Michigan Hospitals and Health Centers at home.
We will provide value-driven patient care in the home and partner with the Hospitals and Health Centers to facilitate ideal patient transitions between the hospital, community, and home.
To accomplish our mission and vision, we are guided by the following values:
- Customer Satisfaction
We are committed to meeting and exceeding expectations by providing individual attention to: patients and their families, our employees, referral and reimbursement sources, and affiliates.
We are honest and forthright in our dealings.
We recognize the quality, diversity and importance of each other and those we serve. We are committed to teamwork while recognizing and valuing the contribution of individuals.
We care about others and respect their feelings.
We strive to be leaders and the best in everything we do.
We acknowledge the importance of partnering with our colleagues to accomplish seamless patient care and smooth transitions.