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Frequently Asked Questions

Where are the Geriatrics Center Clinics and Turner Geriatric Clinic located?
Our address is: U-M Geriatrics Center, 4260 Plymouth Road, Ann Arbor, MI 48109-5796.

Click here for directions

How do I make an appointment?
For primary care and specialty care services, information or appointments, please call Geriatrics Center Clinic at (734)764-6831 or Toll Free: (877) 865-2167.

What are your office hours?
Our regular office hours are Monday - Friday, 8:00 am to 5:00 pm. Our call center is open Monday-Thursday 8:00-5:00 pm and Friday 9:00-5:00 pm. After-hours help for Geriatrics Center Clinic patients is available through our 24 Hour Careline (734) 764-6831.

Where do I park?
Patient and visitor parking is located just outside the front entrance of the East Ann Arbor Health and Geriatrics Center. A patient drop-off area is near the entrance of the building and handicap access, valet parking services and wheelchairs are available.

What does your clinic do?
Turner Geriatric Clinic specializes in the comprehensive evaluation and treatment of older adults. We can provide you with ongoing primary care or coordinate your care with your regular physician.

The Geriatrics Center Clinics also provide care in a number of specialty areas, including endocrinology, gastroenterology, neurology, palliative care, psychiatry, rheumatology and others.

Our health care team includes physicians, nurse practitioners, pharmacists, social workers, and nurses. These professionals work together to evaluate and treat health problems that become more common with aging.

Do I need a referral to see a doctor at Geriatrics Center Clinic?
We are able to schedule appointments directly, but also welcome referrals from other physicians.

Can I always have my own doctor or will I be seen by different doctors?
Patients receiving their primary care at Turner Geriatric Clinic have their ongoing care provided by an attending physician. The Clinic is a group practice, and other physicians are available for urgent visits.

Do you make home visits?
The medical staff do not provide home visits.

How do I contact the Geriatrics Center Social Work & Community Programs?
Call the Geriatrics Center Social Work & Community Programs at 734-764-2556 and Turner Senior Resource Center at 734-998-9353.

Do you have a list of people who will come into the home to help with housekeeping and personal care?
While the Geriatrics Center does not employ or endorse specific care agencies or individuals, we assist our patients and their families in locating appropriate services.

Can I talk to someone about how to get help for an older relative or friend?
We have a social worker available during regular clinic hours to offer this assistance. Please call the Geriatrics Center Social Work office at (734) 764-2556.

Do you provide counseling for people with depression?
We have a staff of experienced geriatric social workers who can provide counseling services for older adults experiencing depression, adjustment to life changes, grief and loss, marital concerns, and many other issues. This care is frequently covered by insurance. Please call the Social Work office to discuss counseling services for yourself or your older family member.

My husband/wife wants to donate his/her body to the Medical School. What should I do?
Contact the Anatomical Donations Program at the University of Michigan Medical School at (734) 764-4359.

Are medical services at Turner Geriatric Clinic covered by Medicare and other insurance?

What is the Silver Club?
The Silver Club is a community outreach program of the University of Michigan Geriatrics Center and offers enrichment for adults living with memory loss. The Silver Club staff includes social workers, recreational therapists, and volunteers who work with members and their families to create an accepting atmosphere of respect and friendship. Families are offered needed respite, educational materials on dementia, counseling, support, and referrals to other important services. Because of our focus on members and programs, we appreciate having visitors call ahead to schedule a visit.