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Patient Satisfaction Survey


 


1. Were you able to make an appointment easily?

 

yes no

2. Was the person who made your appointment courteous and helpful?

 

yes no 

3. Personal interest shown in you/the patient's medical problems:


Excellent Very Good 
Good Fair
  Poor

4. The provider’s ability to answer questions in a way you/the patient could understand:

 

Excellent Very Good 
Good Fair
  Poor

5. Explanations of medical procedures and tests:

 

Excellent Very Good 
Good Fair
  Poor

6. Adequacy of information and education received during the visit:

 

Excellent Very Good 
Good Fair
  Poor

7. Overall rating of the provider seen during the visit:

 

Excellent Very Good 
Good Fair
  Poor 

8. Overall, how would you rate the care received at the office visit:

 

Excellent Very Good 
Good Fair
  Poor 

9. Overall satisfaction with the visit:

 

Excellent Very Good 
Good Fair
  Poor 

10. Based on today’s visit, would you schedule the next appointment with this provider:

 

Excellent Very Good 
Good Fair
  Poor 

11. Quality of patient education materials

 

Excellent Very Good 
Good Fair
  Poor

12. Ability to obtain referrals to other services as needed (e.g. social worker, nutritionist)

 

Excellent Very Good 
Good Fair
  Poor

13. Quality of follow-up evaluation and education

 

Excellent Very Good 
Good Fair
  Poor
Comments or Suggestions:
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