Interior Design provides comprehensive services ranging from investigative studies,
space planning, budgeting for furniture/furnishings, signing, artwork, window treatments
and/or cubicle curtains, flooring, paint, wall covering, specialty items, etc., to preparing
specifications, scheduling delivery and installation and providing follow up to insure that
project objectives are met.
Interior Design works within a standards program for finishes and furniture to insure that institutional as well as individual needs are achieved. Required building, safety and accessibility codes are incorporated into design solutions along with consideration for durability and a fiscally responsible approach to design.
Our goal is to be a positive institutional force that provides a safe, comfortable and aesthetically pleasing environment for our patients, visitors and staff.
Furniture Service Procedure
**The process for repairing or replacing patient room furiture is found below. Printable instructions can be found here.**
In order to provide efficient service, the process of notification, proper identification, pick up, repair/ replacement and proper return will be tasks shared by various departments. Each participant in the process must do their part in order to provide the best possible service.
- Portable patient room furniture consists of bedside tables, overbed tables, guest chairs, recliners, folding chairs, patient lounge furniture and hide-a-bed (Children's and Women's Hospitals only).
- Office furniture consists of desks, worksurfaces, overhead bins, shelving, file cabinets, partitions, misc. office furniture, desk seating, conference tables and conference chairs.
Process for Repair/Replacement of Patient Room Furniture:
Upon detection that a piece of furniture is broken, the staff member or designee (clerk, unit host, etc.) is to call Facilities Services Call Center at 6-5054 or create a Support Services Link request. Print and place a copy of the Support Services Request on the furniture item. The request must indicate the type of broken furniture, the location (building/room number) and a contact name and phone number. The Call Center staff will take the phone call or Support Services Link request and create a Maximo work order. The Call Center staff will add the Maximo # to the SSL request or a copy of the work order will be emailed to the requestor. The requestor should place the work order number on the printed request for tracking purposes!
The maintenance foremen review new work requests on a regular basis. They will approve and assign this work order to one of their staff. The maintenance staff will respond within 24 hours of the request, locate the furniture and assess its status. The maintenance person will repair the furniture onsite if possible. If onsite repair is not possible, they will remove the furniture to the Maintenance shop for service. Maintenance staff will notify the clerk that the furniture is being removed. A replacement will be provided for the repaired item.
Once in the repair shop, a repair feasibility assessment will be made. If the furniture can be safely repaired, the repair will be completed and returned to stock for later use. Some furniture may be under warranty, so no cost will be assessed to the requestor. If the furniture cannot be safely repaired, the piece will be discarded. Issues of reupholstery can be addressed via the Campus Upholstery Shop at 6-3928 or Facilities Interior Design at 3-6452. Maintenance will keep a record of those discarded items to insure that appropriate stock is maintained.
If a unit believes they have too much furniture in a patient room for efficient operations, contact the Unit Host on your floor and they will contact Interior Design (763-6452) for arranging a pick up. Furniture will be stored and a return can be requested by the Unit Host. Do not send patient recliners to Property Disposition.
In the interest of maintaining a professional environment for our patients, inpatient furniture should not be written on or labeled with marking pens. The item being repaired may not be returned to the unit of origin. If the furniture is an office item, the department will be notified in the event the piece cannot be repaired or does not fall under warranty. Departments can reorder furniture at their own cost via NBS-online (http://nbs.yourensync.com/login.aspx) or call Facilities Interior Design at 763-6452. For the Cardiovascular Center, contact Herman Miller at WorkSquared email@example.com).