Visitors Policy

We are pleased that you have come to the Emergency Department to support your loved one. To provide for patient privacy and confidentiality and to ensure the safety of all patients, visitors and staff, we ask that visitors follow these guidelines:

• A pass will be necessary for entrance into the treatment area and may be obtained from the check-in clerk. The pass may be exchanged among different visitors for the same patient in order to allow more than one visitor the opportunity to visit with the patient. However, we ask that you do not give your pass to a visitor for another patient to prevent unauthorized entry into the treatment area. Please discard your pass when the patient is discharged from the Emergency Department.
• Two visitors per patient will be allowed in the treatment area. Visitation by minor children may be approved based on hospital policy. Please see the Unit Host in the waiting room for clarification and screening. At times it may be necessary to remove all visitors from the treatment area. Please cooperate with our security staff if this occurs.
• All visitors require staff chaperone from entry into the treatment area. If you should need to leave the treatment area for any reason, please see the Unit Host before returning to the patient's bedside.
• Please stay with the patient you are visiting. The Emergency Department can fill with patients very quickly. It is important for patient privacy and safety that visitors stay in the patient's room.
• If you were not able to accompany the patient to the treatment area, please see the Unit Host. The Unit Host will check to see if the patient is ready for visitors. Please be patient and give us time to give your family/friend the care they came to the Emergency Department to receive.
• Visitors may be asked to return to the waiting room when the patient leaves the department for tests or during certain procedures or exams.
• Patient charts are confidential. The information on computer screens is also private. Please do not touch the computers or read the information on the screens.