Billing & Other Paperwork
The University of Michigan Health System is committed to providing the highest quality health care as well as outstanding service concerning insurance and patient billing.
You may receive separate bills for services received at the University of Michigan, one for professional fees and one for hospital fees. Each billing area has a customer service team to help you with questions or concerns you have about insurance billing or the amount you owe.
Customer Service for Professional Fees
Includes services provided by physicians, psychologists, nurse practitioners, social workers and physician assistants
1-800-914-8561 Toll-free
734-647-5225
Customer Service for Hospital Fees
Includes supplies, laboratory tests, physical therapy, treatment rooms and drugs.
1-800-992-9475 Toll-free
734-936-6939
Cashier's Office
The Cashier's Office is located on the second floor of University Hospital, next to the gift shop and down the hall from the cafeteria.
734-936-6906
Bill Payments
The Cashier's Office will accept payments for University of Michigan hospital and physician bills. Payments can be made by cash, check, credit card or flexible spending cards.
Check Cashing
The Cashier's Office does not cash checks. Please contact the University of Michigan Health System Financial Credit Union located near the Cashier's Office for more information about its check cashing policy.
