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The IT group of the Cell and Developmental Biology department in the Medical School has started a Data Recovery center in response to a perceived campus wide need.
We are setup to recover data from Macs as well as PCs, laptops and desktops. We should be able to recover data in most instances except in case of heavy physical damage to the drive. We can also try recovery from other media (flash drives, memory cards, etc…), on a case by case basis.
We are setup as an Ontrack affiliate, so that any drive we cannot deal with ourselves we can send directly to Ontrack, where they can do their magic. We will receive a 15% discount on their work, which will be passed on to the owner of the drive.
We will be charging an hourly rate. If we cannot recover any data, there will be no charge. The rate is pending official approval, but it will be no more than $80/hour, for time actually spent on the computer (not elapsed time).
We will start working on your data within 1 to 2 business days. The amount of time it takes to recover data depends on the size of the hard drive, as well as on how much physical damage there is, therefore we cannot predict exactly how long the process will take.
After we get started and know a little bit more we will contact you to let you know how the process is going.
We are in the new BSRB building (Room 3058) [ Map ]
We can accept shortcodes, checks (made out to "University of Michigan") and cash.
The preferred method for returning data is on an external hard drive that you supply. The alternate method is for us to burn it onto DVDs, but this method does take longer, which means additional labor charges. DVD media are $4/each.
Read our Frequently Asked Questions.
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