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Hardware Support FAQs

Who can use this service?
Any staff, student, or faculty can use this service if their computer is out of warranty.
hard drive illustration

Laptop, Desktop, and Hardware Support

Location: 3057 BSRB
Hours: 7am–3:30pm, M–F
Questions: cdbsupport@umich.edu

Hardware Repair Request Form

In the process of doing data recoveries, we have realized that there does not appear to be a place on campus that will do PC laptop repairs. In fact, even most computer stores will send out laptops for repairs instead of doing it themselves. Since we have the expertise in this area as well, we have decided to start a campus wide laptop repair service for out-of-warranty machines. Our service includes (but not limited to) LCD repair, motherboard replacement, power-jack replacement, soldering/de-soldering, component level repair, upgrades, etc. We specialize in inexpensive out-of-warranty repairs for all makes and models of laptops. All of the work is done by an A+ certified technician with 10 years of laptop repair experience.

Location:

BSRB ImageWe are in the new BSRB building (Room 3057)
[Campus Map] [ Google Map ]

Payment:

We can accept shortcodes, checks (made out to "University of Michigan") and cash.

Hardware Support Request Form

The information requested below is for informational purposes only, so we can get started with as much information as possible. Submitting this form does not bind you in any way.
Name:
Email:
Uniqname:
Your Phone:
Intended Method
of Payment:
How did you hear about us?
Description of Problem
Computer Model