Remote Access



Run UM-CareLink | Support 734-936-8000


Access UM-CareLink From Home

Instructions on how to acess UM-CareLink from your personal computer


  • Windows 2000, XP, Vista and Windows 7 (Windows 3.11/95/98/ME, Linux and Apple Mac not supported)
  • Internet Explorer 6.x or higher required. (Netscape Navigator or Firefox not supported)
  • Internet Explorer Privacy/Security Settings set to medium or lower.
  • Citrix Net6 Helper Package may launch the first time you login using your computer.
  • Accept SSL Certificate security warning with “Always”.
  • Allow Pop-ups from *
  • Add as a trusted site

If you are still experiencing technical difficulties accessing UM-CareLink from home, please call the MCIT Service Desk at (734) 936-8000.