Five minutes with Paul King

New executive director of C.S. Mott Children's Hospital and Von Voigtlander Women's Hospital

issue 20 | winter 2014

You joined U-M just a few months ago. What do you see as the biggest opportunity facing children's and women's services at U-M?

Our biggest opportunity is making sure that we have the capacity to say "yes" to all those who honor us by choosing our health system for their care needs. Since opening our new facility two years ago, we have been blessed to have more demand than we can handle. Although a good problem for a "business," it is not good for our medical center or our partners. We have to be able to accept referrals for care that we are uniquely qualified to provide. We are taking action to make sure we have the staff and other necessary resources to serve our families and referring physicians.

What are you particularly interested in focusing on in the coming year?

During the next year and beyond, we will be focused on managing the growth of our practice. We will be providing care closer to home — both tangibly through our ambulatory care centers and face-to-face medical consulting coverage agreements at local and regional hospitals; and virtually through the creative use of technology. We will also be challenged to manage our resources in a fiscally responsible manner, while providing the highest quality and safest care possible. In June, all of us will be focused on ensuring the smooth rollout of our electronic health record (MiChart) in the inpatient setting.